Water Damage FAQs

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can ensue. Even water leaks that infiltrate your home slowly can cause damage to the building and lead to mold growth. Mold left unchecked will spread quickly through the home.

Firstly, contact our expert water damage restoration team as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. Afterwards, contact your insurance company to start the claim process. If safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off and to avoid contaminants.

Water damage can occur for a variety of reasons. Excess water in your home can come from natural disasters such as hurricanes or floods, as well as from pipes that burst or start to leak in your plumbing system. Household appliances can malfunction and cause water to pool in areas that might not be noticeable.

Septic tanks can overflow and cause raw sewage to spew into your crawlspace or home. When gutters and roof drains get backed up, the excess water can begin to cause serious damage. Bathtubs and shows that are poorly constructed or need the grout replaced can permit water to seep through onto the tile and create mold and other unwanted effects.

The Water Damage Experts will first inspect the area and attempt to stop the water source from creating additional damage. We will then use our water extraction machinery to remove any standing or access water from the site. Once the water is gone, we start the drying process with dehumidifiers and heavy fans. When the area is dry to our satisfaction, we test the air to make sure the problem is resolved and the moisture and any mold spores have been removed.

Mold Remediation FAQs

Mold or moisture problems may be visible or hidden. Visible areas could include surfaces in the building itself and items in the building. Examples of hidden problem areas include beneath wallpaper, behind furniture, behind baseboards, or inside walls, floors, or ceilings. Signs of a mold or moisture problem in your home are:

  • Water-stained, discolored, or moldy surfaces
  • Water damage, such as warped floors, peeling or bubbled paint, or rotting wood
  • Damp surfaces, including condensation on windows or walls
  • An earthy, musty, or moldy smell

You might also have a mold problem if people who are sensitive or allergic to mold have symptoms when they are in your home.

You are right not to ignore mold odor, because this is one of the best indicators of potential health risks from dampness or mold. If you cannot find the mold or moisture problem, you may need a general contractor experienced with water damage assessment to find the source of the mold odor. Thorough mold investigations may require some damage to building materials to find mold or dampness in hidden spaces.

Surface and air sampling kits are commercially available, but we do not recommend their use. If you see or smell moisture/mold, mold testing does not provide further useful health information. Rather, you (or an expert) need to locate the moisture source and fix the underlying cause of the problem.

Excess moisture can come from either indoor or outdoor sources.

Indoor sources include:

  • Leaking or burst pipes
  • Insufficient venting where water is used (for example, bathrooms, laundry areas, and kitchens)
  • Condensation on cold surfaces

Outdoor sources include:

  • Water intrusion (leaky roofs, leaky windows) and flooding
  • Outdoor surfaces that slope and drain water toward the home
  • Sprinklers and downspouts directing water at the house

Fire Damage FAQs

In most cases a professional board up company should be used who has years of experience. Although an eager handyman might encourage that he/she can do it, if done wrong, intruders can enter in your home. Besides stealing items, if the intruder gets hurt, you are legally responsible for their injuries. A correct board up should include using 3/8″ plywood with 2x4s bolted from inside the dwelling over windows. The front door, if needed, should have a secure lock that you and your restoration contractor has the key.

Yes, we can. Expert Mold Removal can board up a home safety and securely to prevent possible theft after a fire damage has occurred.

First, professionals clean the space, so they and insurance inspectors have a clear survey of the actual damage performed to the property. Then, they’ll focus on water damage, as water was most likely used to extinguish the fire. Standing water will be removed, so mold can’t form, and other surfaces aren’t penetrated. Next, they will address the soot and smoke damage by brushing and scrubbing the soot from every surface while also cleaning the air to remove smoky smells. This ensures you have a clean, sanitary space to make repairs.

There’s no definite estimate for fire damage restoration, as many variables make each situation unique. Older homes may take longer because replacements are difficult to find, whereas homes with isolated fires are quicker to clean up. The amount of debris is also a factor, as well as water damage.

If you’ve suffered fire damage or another issue from a home disaster, turn to the professionals at Expert Mold Removal. They offer comprehensive cleanup services, including water extraction and mold remediation, and are committed to helping families get back into their home safely. Call (844) 504-5235 today to speak with their staff, and visit the website and Facebook page to learn more.

Take the Next Step

Help is a click or call away.

Expert Mold Removal